1. Description of Service

Replycomment.com provides a platform that enables users to connect their Facebook Pages and configure automated AI-generated responses to comments on posts, based on customizable prompts and behavior settings.

2. Eligibility

To use the Service, you must:

• Be at least 18 years old.
• Have a valid Facebook account with admin rights to one or more Facebook Pages.
• Comply with Facebook's Platform Terms and Community Standards.

3. Facebook Integration

By connecting your Facebook Page to our Service:

• You authorize us to access your Facebook Page data and interact on your behalf using the Facebook Graph API.
• You acknowledge that the connection is subject to Facebook's terms and may be revoked at any time.
• You are responsible for ensuring compliance with all Facebook platform policies.

4. AI Features (OpenAI)

We use artificial intelligence (AI), specifically services provided by OpenAI, to generate automated responses to comments made on your connected Facebook Pages. The AI generates replies based on the content of incoming comments and the parameters or prompts you configure in your account.

While AI enhances response speed and personalization, it may occasionally generate content that is inaccurate, out of context, or inappropriate. Because AI-generated responses are automated, we recommend that users monitor responses and periodically review reply behavior to ensure it aligns with their brand voice and values.

By using this feature, you acknowledge and accept that:

• You are solely responsible for all content published to your Facebook Pages, including AI-generated replies.
• The AI is a tool that supports your communication, not a substitute for human oversight.
• Your use of this feature must comply with OpenAI's use case policies, including restrictions on prohibited use cases such as hate speech, harassment, disinformation, or impersonation.

We are not liable for any outcomes resulting from reliance on AI-generated content. Please use this feature responsibly.

5. Payments and Subscriptions

Some features of our Service require a paid subscription. All payments are securely processed via Stripe, a third-party payment platform. By subscribing, you authorize us and Stripe to charge your selected payment method on a recurring basis (e.g., monthly or annually) based on your chosen plan.

All billing information is handled securely by Stripe and is subject to their Privacy Policy and Terms of Service. We do not store your full credit card information on our servers.

You may update your billing details, view invoices, or cancel your subscription at any time through your account dashboard. Refunds, if applicable, are issued in accordance with our refund policy. We reserve the right to modify subscription pricing with advance notice to affected users.

6. AI Technology Use

We use artificial intelligence (AI), specifically services provided by OpenAI, to generate automated responses to comments made on your connected Facebook Pages. The AI generates replies based on the content of incoming comments and the parameters or prompts you configure in your account.

While AI enhances response speed and personalization, it may occasionally generate content that is inaccurate, out of context, or inappropriate. Because AI-generated responses are automated, we recommend that users monitor responses and periodically review reply behavior to ensure it aligns with their brand voice and values.

By using this feature, you acknowledge and accept that:

• You are solely responsible for all content published to your Facebook Pages, including AI-generated replies.
• The AI is a tool that supports your communication, not a substitute for human oversight.
• Your use of this feature must comply with OpenAI's use case policies, including restrictions on prohibited use cases such as hate speech, harassment, disinformation, or impersonation.

We are not liable for any outcomes resulting from reliance on AI-generated content. Please use this feature responsibly.

7. Payment and Subscription

Access to certain features may require a paid subscription. By subscribing:

• You agree to pay the applicable fees on a recurring basis.
• All payments are non-refundable unless stated otherwise.
• We reserve the right to change pricing with advance notice.

8. Termination

We may suspend or terminate your access if you:

• Violate these Terms or Facebook's policies.
• Engage in misuse of the platform or its services.
• Request cancellation or deactivate your account.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the fullest extent permitted by law, Replycomment.com shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the Service.

11. Changes to These Terms

We may update these Terms from time to time. We will notify users of material changes, and continued use of the Service after such changes constitutes acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms, you can contact us at:

• Email: support@replycomment.com
• Website: https://www.replycomment.com